1 hour ticket response
We are committed to delivering a quick and proper answer to each support ticket posted by a customer. Our proficient client care team members will examine your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average support ticket response time has proved to be 20 minutes.
A Premium Customer Support Service
Each member of our help desk support staff has several years of experience in the website hosting niche and the vast majority of them have worked for us for at least 5 years. They are all ready to answer all your queries in the most professional way possible.
An Easy–to–Navigate Help Center
To help you find a quick tip on how you can use a particular service, we have included a very intuitive Help section in the Online Control Panel. You can search through a rich selection of web hosting account management articles and website management articles, have a look at the F.A.Q. library or check out our step–by–step video tutorials.