If you have ever had a website hosting account in the past or you've dealt with any kind of online service, you are probably aware from your own experience that for a lot of things it's better to consult with a live person over the phone instead of exchange tickets or emails. In order to find out more about a specific service before you decide to purchase it or if something small-scale should be made, for example, it'll be easier and faster to do it live. If you're able to connect with representatives over the phone, it's very likely that you are using the services of an actual web hosting supplier, not just a reseller. The level of support that you can get on the telephone differs between different companies - from standard matters to expert technical support. Usually most providers offer pre-sales assistance and first level phone support, while more complicated technical issues are managed through electronic mail or tickets.
Phone Support in Website Hosting
All of our website hosting plans offer phone support 14 hrs per day even on official holidays, therefore if you don't have an account yet, you're able to call and learn more about our solutions or if we'll meet the system requirements for your web sites. For your benefit, we have local telephone lines in the United States, Great Britain and Australia, so you will be able to call the number which is closer to you. In case you're a current customer, we can help you in a timely manner with any general and billing matters as well as with multiple technical issues so as to save you time and efforts - we acknowledge the fact that in some cases it is quicker to speak with a live person to get things done immediately. Certainly, some situations simply cannot be taken care of on the telephone, so in such a case you will be able to use our ticketing system.