If your web hosting service provider provides live chat support, you will be able to talk to an agent live and find out helpful information or get an issue resolved promptly. The main advantage of using chat rather than calling to talk to a live person is that you need only a computer with access to the world wide web, so that you won't pay any fees in case you're in a different country or state. In addition, it will be quicker to copy and paste info like domains, usernames or error messages i.e. details which are sometimes difficult to provide to the other side on the phone. The real-time chat is also a considerably quicker option to contact your web hosting service provider's support team compared to using a ticketing system. What's more, in the event that some problem needs a little more time to be dealt with, you can do something else while you wait for guidance on the live chat, so that you won't waste time - something that's impossible in case you're on the phone.

Live Chat Support in Website Hosting

We provide a live chat support service for all website hosting that we offer and we are able to help you with almost everything live. If you do not have an account with us yet, we can give you more details about the plans so as to help you to pick the most suitable plan. If you are a current customer, we're able to assist you with any billing or general issue as well as with a number of common technical matters, for example an e-mail address setup in a desktop e-mail client. When you can't call us for whatever reason or you're in some country where we do not have a local phone number, the live chat will be the best way to get in touch with us. Needless to say, some issues require more time to analyze and test, which means that you will need to open a support ticket to our technicians, but nonetheless, we are able to save you time and help you with a number of troubles on the chat.