Lots of individuals who start using their very first hosting account, or change companies, often have enquiries regarding how certain things are carried out or encounter difficulties when setting up various things such as emails, site settings, and so on. This is the reason why, a lot of hosting providers have prepared documentation with standard questions and problems in order to help their clients receive info quickly and seamlessly. As a result, the customer support staff members can dedicate more time to real problems that some customers may be facing, because the solution for the minor things will be available on the World Wide Web and customers can resolve them without touching base with the tech support staff. Having detailed documentation is truly important, particularly for new clients without any practical experience whatsoever, since the web hosting service entails an array of features and lots of individuals can get confused about what action to take. A good knowledge base can both help you perform the operations that you wish and find out how the hosting service functions as a whole.
Extensive Online Documentation in Website Hosting
Our website hosting packages include a comprehensive knowledge base where you can find information on all the difficulties that you might possibly face and their resolutions. You can become aware of how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are correct, but still you are unable to send emails, for instance. We have tried our utmost best to be as exhaustive as possible and to encompass all possible options so as to save you time and energy and to provide you with different solutions for each issue. The knowledge base contains informational articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular functions and features in each section of the Control Panel, whereas if you prefer to see the full article list, you should go to the Help section.