Q: What does the website migration service involve? Will my web site be secure?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We will transfer your site(s) to our top–class cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can lead to lost data and undesirable network downtime. Because of this, we’ll perform all that for you for free!We’ve got highly experienced administrators whose main task is to ensure that your web site functions precisely as it did on your former web hosting platform. Our administrators are experts in transferring custom–made sites, as well as sites that are based upon well–known apps like Joomla™ and WordPress.
Q: Web site migration seems like lots of work. How much time will it take?
A: While we can’t give you a precise ETA, because there are a lot of variables, among them the size of the files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll give our very best to move your website within 48 hours, and in certain cases – within 24 hours (when the content is not large).
Q: My personal privacy is essential for me. What details do you require?
A: We’ll require the login information for your old hosting provider’s Control Panel and the website’s name (domain name).
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my website be unavailable?
A: No. Your website will stay accessible online during the transfer. Once everything is done on our end, we will tell you so that you can examine it and check for problems. If everything is fine, all you will need to do is change your domain name’s DNS resource records.
Q: Will my present hosting provider need to provide any info/help?
A: While we transfer your web content, your web hosting provider won’t be aware of the transfer at all. We will not contact them in any way.
Q: Which web hosting platforms do you support?
A: Yup. We support all conventional Linux–driven hosting platforms. We don’t support Windows–based hosting platforms, since we do not provide Windows hosting solutions ourselves.We also do not support proprietary web site building and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.